1 Purchase a new Bose A20® Aviation Headset, Bose ProFlight, Lightspeed Zulu 3, Lightspeed Tango, Lightspeed PFX or Lightspeed Sierra either by phone or on our website. Note that you will be charged the full retail value for the item.
3 Once the exchange headset is received, we will evaluate the unit and determine if it is acceptable. A refund will be issued in the same method of payment that was used on the original purchase. Please allow 7-10 days for the refund to be processed.